Chargeback Management

 Chargeback Data Management

Gain better control of pharmaceutical chargebacks through unparalleled chargeback data processing and analytics

Chargeback Data Management uncovers 10-15% gross margin erosion based on the trade partner mix, commercial contract volume, discount levels, and DSA terms

An unfortunate reality for pharmaceutical manufacturers is that chargeback errors persist. This is due to a number of reasons. Clearly, wholesaler distribution faces severe margin pressure. Further, widening gaps between 340B contract price and WAC incentivize arbitrage behavior, and trade partners don’t report chargeback reversals on salable returns to inventory up to 90 days after the original sale. In all cases, chargeback errors are difficult to prove without sophisticated analytics and staff training. 

With IntegriChain’s Chargeback Management Managed Services, we offer a full suite of pharmaceutical chargeback data reconciliation and analytics services across GPO/IDN provider and federal contracts such as 340B and FSS. Our services marry expert contract management along with unparalleled chargeback processing, uniquely processing the most comprehensive set of validity checks and delivering operational reporting and wholesaler scorecards for more accurate chargeback data management.

Chargeback Management Solutions

Chargeback Data Reconciliation Services

  • Account and Class of Trade master data management
  • GPO membership maintenance
  • Government-program-eligible accounts (Big 4, OGA, and 340B)
  • Pricing management
  • Contract management
  • Contract price notifications to authorized wholesalers and 3PLs
  • 844 EDI management (Chargeback Claims)
  • Chargeback data reconciliation

Chargeback Processing Services

  • Managing debit memos and lines
  • Validations and HDA error processing reconciliation 
  • Resubmission processing
  • Chargeback reconciliation reporting and 849 integration
  • Generate chargeback payment request to ERP
  • Operational reporting
  • Wholesaler scorecards

Interested in learning more?


Request Chargeback Management information


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