ICyte Platform

ICyte Platform

World-class technology powering market-leading access analytics, applications, and managed services

ICyte is a purpose-built technology platform that powers IntegriChain’s market-leading applications, analytics, and managed services. ICyte is the ideal platform to run your market access operations, relied on by more than 230 Life Sciences manufacturers. Our applications leverage unified data and analytics services including Guided Analytics, Key Performance Indicator (KPI) Vitals, Data-on-Demand, market benchmarks, custom reports and visualizations, and the Insight Knowledge Base to quickly transform patient, payer, and channel data and complex transactions into actionable insight.


Key Platform Capabilities:

Master Data Management

Our master data management services integrate IntegriChain master data with your in-house customer and product master schemas. We have dedicated master data management experts and an on-shore call center responsible for monitoring and maintaining new/closed accounts, address changes, industry identifier bridging (including DEA, HIN, NCPDP, NPI, and others), class of trade research, parent hierarchy research, and exception mapping.

Data Quality

IntegriChain is recognized industry-wide for our relentless focus on data stewardship and quality. Data inputs flowing into ICyte undergo a rigorous quality assurance process to validate data timeliness, data completeness, and accuracy.

Quality Dimension Example
Timeliness Checking EDI 852 and 867 data file arrival.
Completeness Checking missing NDCs or missing patient status update
Accuracy 852/867/ExF alignment trends or perhaps patient status sequence analysis

Enterprise Integration

The ICyte Platform provides a wide range of integration capabilities. The ICyte Analytics datastore digests all forms of data –including metrics, claims, patient status data, channel EDI data — from IntegriChain data applications and managed service applications including Rebate Management, Chargeback Management, and Government Pricing.

Additionally, many Life Sciences manufacturers use the ICyte Analytics datastore to feed their ERP and CRM applications as well as their commercial data warehouse. Lastly, data in the ICyte Platform can be easily accessed by commercial off-the-shelf (COTS) business intelligence tools.

Comprehensive Analytics & Visualization

ICyte provides a unified platform for market access analytics and delivers three main capabilities:

  • Data Availability, including metrics and transaction-level datastore plus a robust query/pivot builder.
  • Data Integration, consisting of master data, extract builder and scheduled SFTP functionality.
  • Data Visualization, with a pre-built visualization library, scheduled reporting and business intelligence developer tools.

SOC 2 Compliance

We are dedicated to meeting and exceeding the highest standards for information security and process integrity to assure IntegriChain customers of the security and integrity of their vital commercial data and analytics, which drive key business decision making for these global enterprises. IntegriChain has successfully completed two SOC 2 and McAfee Foundation security audits assuring data security, availability, and processes in the ICyte Platform.

High Availability Architecture

ICyte was designed with enterprise-class availability and performance in mind. To achieve this, we have implemented a high-availability architecture that leverages industry-standard best practices including:

  • Fully redundant production architecture
  • Automated active-passive failover and intelligent, automated load balancing
  • Highly scalable database architecture
  • Multiple, geographically dispersed, and hardened data centers

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