Professional Services

IntegriChain Training
We offer practical, use-case driven training tailored to your company’s business processes and objectives.

Custom Reporting
IntegriChain developers can extend the growing library of standard reports and analytic dashboards to address unique customer specific requirements.

Custom Contract Metrics
IntegriChain delivers a fully automated pay-for-performance Scorecard solution; however, some organizations seek additional contract metric reporting and KPI dashboards to monitor their channel partners. For these customers, IntegriChain’s business intelligence developers are available to build new reports and analytics.

Managed Services
Leverage IntegriChain managed services to outsource time-consuming ecommerce processes. We are fully resourced with on-shore full-time analysts and architects who are responsible for loading your EDI data sets, file monitoring, data accuracy, and QA/QC. We know your trading partners and can efficiently resolve typical day-to-day issues while keeping you informed.

Master Data Management (MDM)
Our MDM services integrate IntegriChain master data with your in-house customer and product master schemas. We have dedicated MDM experts and an on-shore Call Center that are responsible for monitoring and maintaining:

• New/closed accounts
• Address changes
• Industry identifier bridging (DEA, HIN, NCPDP, NPI, etc.)
• Class of trade research
• Parent hierarchy research
• Exception mapping

Advanced Analytics

Returns Forecasting
IntegriChain’s industry leading data services, such as Inventory Retail, provide unique opportunities for our customers to leverage advanced modeling to support more accurate gross-to-net forecasts. Depending on a product’s lifecycle, gross-to-net components such as returns reserves can be difficult to predict accurately. IntegriChain can leverage channel inventories, extensive analogs, and years of experience to forecast returns during product launches and loss of exclusivity milestones.

Custom Data Integration
The IntegriChain Cloud is built upon an extensive master data management layer of account and product hierarchies, segmentation attributes, and industry standard identifiers. IntegriChain Professional Services can lead and participate in data integration projects in support of data warehouses and enterprise systems such as Oracle, SAP, Veeva, Model N, and Revitas.

Product Launch Planning Services
In planning for product launch, we offer deciled lists of retail pharmacies, market share by specialty pharmacy, and launch stocking optimization models.